Terms of service

TERMS AND CONDITIONS OF USE

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Welcome to the official website of E WINERY LTD. By accessing, browsing, or using this Website, you (“You” or “User”) acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions of Use (“Terms”), our Privacy Policy, Cookie Policy, and any other legal documents or notices presented to you.

If you do not agree to be bound by these Terms, please exit the Website and do not use any of the services offered by E WINERY LTD.

These Terms are organized as follows:

About the Website
Ownership of the Website
Use of the Website
Registration and Login
Access and Availability
Changes to Terms
Your Profile and Account
Technical Equipment and Access
User Conduct
Privacy and Personal Data
Purchasing Alcohol – Terms and Legal Age
Promotional Campaigns and Programs
Intellectual Property and Copyright
User-Generated Content
Submission of Ideas
Copyright Infringement Policy
Warranties and Disclaimers
Limitation of Liability
Electronic Communication
Third-Party Content and Links
Indemnity
Force Majeure
Entire Agreement
Governing Law and Jurisdiction

1. ABOUT THE WEBSITE

E WINERY LTD provides an interactive e-commerce platform through the domain www.ewinery.co.uk. This Website enables customers to browse and purchase alcoholic products, primarily high-quality wines imported from Italy, directly to their doorstep within the United Kingdom.

All prices on the Website are inclusive of Value Added Tax (VAT), unless explicitly stated otherwise. E WINERY LTD acts as the retailer and direct seller, and assumes full responsibility for all products sold and delivered through this Website.

Product descriptions, photographs, pricing, availability, and delivery options are subject to change without notice. We strive to ensure the accuracy of this information but do not guarantee that all details will always be error-free or up to date.

The Website is not intended for use by minors or individuals who are prohibited under UK law from purchasing alcohol.

2. OWNERSHIP OF THE WEBSITE

The Website www.ewinery.co.uk and its related subdomains, mobile versions, and underlying code, are owned and operated by E WINERY LTD, a company registered in England and Wales (Company No. 15845197), with its registered address at 3 Wells Grove, Eagle Rest, Milton Keynes, MK17 7BJ.

All content, including but not limited to layout, design, trademarks, text, graphics, product images, video, software, data, and all other materials (collectively, “Content”) are the sole property of E WINERY LTD or its licensors, partners, or suppliers.

By accessing the Website, the User is granted a limited, personal, non-exclusive, non-transferable license to use the Website in accordance with these Terms. This license does not permit:

Commercial resale of the Website or its contents;
The collection or use of product listings, descriptions, or prices;
Any derivative use of this Website or its contents;
Any downloading or copying of account information for the benefit of another merchant;
Any use of data mining, robots, or similar data gathering and extraction tools.

Violation of this license will result in immediate termination of the User’s access, and may constitute grounds for legal action.

3. USE OF THE WEBSITE

As a condition of your use of www.ewinery.co.uk (the “Website”), you agree and confirm the following:

You are at least 18 years old and have the legal capacity to enter into binding contracts under applicable law;
You will only use the Website for lawful purposes and in a manner that does not infringe the rights of or restrict or inhibit the use and enjoyment of the Website by any third party;
You will not impersonate any person or entity, falsely state or otherwise misrepresent your affiliation with a person or entity, or use misleading information;
You will not engage in data mining, scraping, crawling, or similar data-gathering or extraction techniques;
You will comply with all applicable UK legislation, including the Licensing Act 2003 and regulations regarding the sale and distribution of alcohol;
You will not attempt to circumvent age verification procedures, whether through technological means or by misrepresentation;
You will only place orders for personal consumption or as legitimate gifts; you will not resell or redistribute any Products without a separate written agreement from E WINERY LTD.

Failure to comply with the above may result in suspension or permanent termination of your access to the Website, cancellation of orders, and legal liability.

4. REGISTRATION AND LOGIN

To purchase Products through the Website, you must first create a customer account by completing the registration process.

When registering:

You must provide true, accurate, current, and complete information.
You will choose a secure password and are responsible for maintaining its confidentiality.
You agree to update your account information promptly if it changes (e.g. delivery address, email, or phone number).
You will be responsible for all activities that occur under your account.
If you suspect unauthorized use of your account, you must notify E WINERY LTD immediately.

We offer third-party login options (e.g., Google, Apple) where available. By using such login services, you agree that E WINERY LTD may access the necessary information from these services to establish and maintain your account.

If you no longer wish to use your account, you may delete it at any time by contacting our Customer Support team.

5. ACCESS TO THE SITE

E WINERY LTD endeavors to maintain constant access to the Website, but we do not guarantee that the Website or its content will always be available or uninterrupted.

You acknowledge that:

The internet is not a secure environment and interruptions, delays, or security breaches may occur;
Access to the Website may be suspended temporarily and without notice in the event of system failure, maintenance, or repair, or for reasons beyond our control;
We may change, suspend, or discontinue any aspect of the Website at any time, including availability of features, services, or content;
We are not liable to you or any third party for any modification, suspension, or discontinuation of the Website.

6. MODIFICATION OF TERMS

E WINERY LTD reserves the right to amend these Terms at any time, with or without prior notice, at our sole discretion.

Changes may include:

Addition or removal of clauses;
Updates to pricing, policies, or age-verification methods;
Modifications required by legal or regulatory changes.

In the event of material changes, we will:

Publish a revised version of the Terms on our Website;
Optionally notify registered users by email (if such contact details have been provided).

Continued use of the Website after such modifications shall constitute your consent to the updated Terms.

If you do not agree to the changes, you may terminate your account and cease use of the Website.

7. YOUR PROFILE AND ACCOUNT SECURITY

Your profile contains your personal data, delivery preferences, order history, and payment methods. It is your responsibility to:

Keep your profile updated and accurate;
Maintain the confidentiality of your login credentials;
Regularly review your profile for security and fraud risks.

You must not:

Sell, rent, or transfer your account to another party;
Create multiple accounts to manipulate offers or circumvent purchasing limits;
Use another person’s account or provide false information.

We reserve the right to suspend or permanently delete any account that violates these Terms or any applicable laws.

Note: Your account is non-transferable and may not be assigned to another person or entity.

8. EQUIPMENT FOR USE ON THE WEBSITE

You are solely responsible for procuring, installing, operating, and maintaining all hardware, software, telephone (or internet) access, and any other equipment or services required for accessing and using the Website.

E WINERY LTD shall not be liable for:

Any damages to your equipment (e.g., desktop, mobile phone, router) arising from use of the Website;
Loss of data resulting from computer viruses, malware, system crashes, or failed internet connections;
Compatibility issues between our Website and third-party devices, browsers, or applications.

We strongly recommend keeping your device’s security software (e.g., antivirus and firewall) up-to-date to avoid any disruption or security risk while using our online services.

You are responsible for ensuring that your equipment supports secure HTTPS browsing and allows access to necessary cookies and scripts for our Website to function correctly.

9. USER CODE OF CONDUCT

As a condition of use, you agree to act responsibly and ethically at all times while interacting with our Website and other users. The following behavior is strictly prohibited:

9.1 Illegal Activities

You may not:

Violate any applicable law, regulation, or rule, including (but not limited to) UK alcohol sale laws and online marketing standards;
Attempt to purchase alcohol while underage or on behalf of a minor;
Misuse our services in connection with any form of fraud, deception, or misrepresentation.

9.2 Technical Violations

You may not:

Attempt to gain unauthorized access to any part of the Website or systems;
Use automated scripts or software to extract data (“scraping”);
Launch any form of denial-of-service attack or similar disruption;
Upload or distribute viruses, worms, or other harmful code.

9.3 Inappropriate Content

You may not:

Post or transmit any defamatory, obscene, harassing, abusive, or otherwise offensive material;
Impersonate another person or entity;
Submit fake reviews, ratings, or testimonials.

Violation of any of the above may result in:

Suspension or termination of your account;
Removal of offending content;
Legal action, including reporting to regulatory or law enforcement authorities.

10. YOUR PRIVACY

We value and respect your privacy. Your personal data is collected, used, stored, and shared in accordance with our [Privacy Policy], which forms an integral part of these Terms.

E WINERY LTD is a data controller under the UK General Data Protection Regulation (UK GDPR), and as such:

We only collect data necessary for processing orders, managing your account, and fulfilling our legal obligations;
We use secure, encrypted connections to protect your data during transmission;
Your data is never sold to third parties, though it may be shared with service providers (e.g., courier companies, payment processors) strictly for operational purposes.

You have the right to:

Access the personal data we hold about you;
Correct inaccuracies in your information;
Request deletion of your data;
Object to certain types of data processing (e.g., direct marketing).

For full details, please consult our full Privacy Policy available on the Website.

11. TERMS OF PURCHASE

When you place an order through www.ewinery.co.uk, you agree to the following conditions:

11.1 Eligibility

You must be at least 18 years old to purchase alcoholic products;
You must have a valid delivery address within mainland UK;
You must complete the necessary ID verification procedures during checkout and/or upon delivery.

11.2 Contract Formation

An order placed via the Website constitutes an offer to purchase;
A contract is formed only once we dispatch the order and send a confirmation email;
We reserve the right to refuse or cancel any order prior to dispatch without liability.

11.3 Payment

We accept major credit/debit cards and approved online payment methods;
Payment is taken at the time of order;
Orders will not be dispatched until payment is successfully received;
All prices are inclusive of VAT unless otherwise stated.

11.4 Alcohol Sale Compliance

E WINERY LTD complies with the Licensing Act 2003 and Challenge 25 protocols. If age verification fails:

Your order will not be fulfilled;
A refund may be issued minus administrative fees;
Repeated offenses may lead to account suspension.

12. SPECIAL PROGRAMS

From time to time, E WINERY LTD may offer promotional campaigns, discounts, loyalty schemes, referral bonuses, or limited-time offers. Participation in such programs is governed by the following principles:

Each program may have specific eligibility rules and terms;
Vouchers or promotional codes must be redeemed within the validity period;
Discounts may not be combined with other offers unless expressly allowed;
Abuse of promotional offers (e.g., creation of multiple accounts) may lead to termination of your account;
Any program may be amended, suspended, or withdrawn at our discretion and without prior notice.

13. COPYRIGHT AND TRADEMARK

All content on www.ewinery.co.uk – including but not limited to product names, photographs, logos, videos, text, graphics, buttons, icons, and software – is either the property of E WINERY LTD or used with appropriate license or permission.

The following apply:

The name “E WINERY LTD” and all related trademarks and branding are protected under applicable UK intellectual property laws;
Any use of the Website’s materials, including reproduction, modification, distribution, transmission, republication, display or performance, without prior written consent, is strictly prohibited;
You may not use our trademarks or branding in connection with any third-party product or service that is likely to cause confusion among customers, or in any manner that discredits or disparages E WINERY LTD.

We take IP rights seriously. Infringement may result in legal action and termination of access to the Website.

14. USER CONTENT

The Website may allow users to post content such as reviews, ratings, testimonials, photographs, or comments (“User Content”).

By submitting User Content, you represent and warrant that:

You are the original author or have necessary rights and permissions;
Your content is truthful, accurate, and not misleading;
Your content does not infringe any third-party rights (including copyright, trademark, or data privacy laws);
Your content does not contain offensive, abusive, defamatory, or illegal material.

You grant E WINERY LTD a worldwide, non-exclusive, royalty-free, transferable, and irrevocable license to use, copy, distribute, modify, display, and publish your User Content for marketing, feedback, or operational purposes.

We reserve the right to moderate, edit, or remove any User Content that violates these Terms or is deemed inappropriate for any reason.

15. UNSOLICITED IDEAS

E WINERY LTD does not accept or consider unsolicited ideas, concepts, materials, or suggestions related to products, advertising, or marketing (“Unsolicited Materials”).

If you submit Unsolicited Materials:

We make no commitment to review or respond;
You grant E WINERY LTD the unrestricted right to use or exploit such materials in any way, without compensation, credit, or liability.

To avoid confusion and potential disputes, please refrain from submitting ideas unless expressly requested.

16. COPYRIGHT INFRINGEMENT POLICY

E WINERY LTD respects the intellectual property of others. If you believe that your copyright has been infringed by material posted on our Website, please contact us and provide:

A description of the copyrighted work;
The exact URL or location of the allegedly infringing material;
Your name, contact details, and a signed statement of good faith belief that the use is unauthorized;
Proof of your authority to act on behalf of the copyright owner.

We will investigate promptly and may remove or disable access to infringing content, as required by law.

17. GENERAL WARRANTY CONDITIONS

THE WEBSITE AND ALL CONTENT, SERVICES, AND PRODUCTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND.

We do not warrant that:

The Website will be uninterrupted, timely, secure, or error-free;
The results obtained from using the Website will be accurate or reliable;
The products will meet your personal expectations (e.g. taste preferences, aesthetic appearance).

To the maximum extent permitted by UK law, E WINERY LTD disclaims all warranties, express or implied, including:

Merchantability;
Fitness for a particular purpose;
Non-infringement.

No oral or written information provided by us constitutes a warranty unless explicitly stated.

18. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, E WINERY LTD AND ITS DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

Any indirect, incidental, consequential, special, or punitive damages;
Any losses of data, profits, goodwill, or reputation;
Any failure or delay in performing obligations caused by events outside our reasonable control.

In no event shall our total liability to you exceed the amount paid for the specific product giving rise to the claim.

These limitations apply regardless of whether liability arises in contract, tort, negligence, or any other basis.

19. ELECTRONIC COMMUNICATIONS

By using our Website, registering an account, or placing an order, you consent to receive communications from E WINERY LTD electronically, including:

Order confirmations;
Notifications of account activity;
Legal disclosures, terms updates, and policy announcements;
Optional marketing messages, if you opt in.

Electronic communications satisfy any legal requirement that such communications be in writing.

You may unsubscribe from marketing communications at any time without affecting service-related emails.

20. THIRD PARTY CONTENT

The Website may contain:

Links to third-party websites (e.g. courier tracking, payment platforms);
Embedded third-party content (e.g. video, maps, customer reviews);
Integrations with social media platforms (e.g. Instagram feed).

E WINERY LTD does not control or endorse third-party content and is not responsible for:

Accuracy or legality of third-party content;
Damages resulting from your access or reliance on third-party websites;
Privacy practices or data handling of external services.

Use of third-party websites is at your own risk. Please review their terms and policies independently.

21. INDEMNITY / RELIEF

You agree to indemnify, defend, and hold harmless E WINERY LTD, its directors, employees, contractors, affiliates, agents, and suppliers from and against any and all claims, liabilities, losses, expenses, damages, and costs, including reasonable legal fees, arising out of or relating to:

Your violation of these Terms and any policies incorporated by reference;
Your use or misuse of the Website, including your orders, transactions, and account activity;
Any infringement by you (or anyone using your account) of any intellectual property or other right of any person or entity;
Any fraud, misrepresentation, or unlawful conduct committed under your account or through your activity on the Website.

This indemnity clause survives termination or suspension of your use of the Website and your account.

22. FORCE MAJEURE

E WINERY LTD shall not be liable or deemed to be in default for any delay or failure in performance due to causes beyond its reasonable control, including but not limited to:

Acts of God, natural disasters (e.g. floods, earthquakes, fires);
War, terrorism, military conflict, civil unrest;
Pandemic, epidemic, or outbreak of disease (e.g. COVID-19);
Labour disputes, strikes, or industrial actions;
Governmental regulations or legal restrictions;
National or local power failures, disruptions of internet service, courier shutdowns, or breakdown of transportation infrastructure.

In such events, E WINERY LTD may suspend or cancel affected services without incurring any liability, and shall make reasonable efforts to resume performance as soon as feasible.

23. ENTIRE AGREEMENT

These Terms and Conditions, together with the Privacy Policy, Cookie Policy, any terms attached to specific promotions, and any customer agreements referenced at checkout, constitute the entire agreement between you and E WINERY LTD regarding the use of the Website.

These Terms supersede any prior written or oral agreements between you and E WINERY LTD. If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be deemed severable and will not affect the validity and enforceability of the remaining provisions.

No waiver by us of any breach or default shall be deemed a waiver of any preceding or subsequent breach or default.

24. GOVERNING LAW AND JURISDICTION

These Terms and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of England and Wales.

You agree that the courts of England shall have exclusive jurisdiction over any such dispute, claim, or matter arising from or related to these Terms, your use of the Website, or the purchase of products through E WINERY LTD.

By accessing or using the Website, you irrevocably submit to the jurisdiction of these courts and waive any objection based on venue or forum non conveniens.

CONTACT DETAILS

E WINERY LTD
Company No: 15845197
Registered Address: 3 Wells Grove, Eagle Rest, Milton Keynes, MK17 7BJ
Email: info@ewinery.co.uk
Phone: +44 7555 501329
Website: www.ewinery.co.uk

If you have any questions or concerns regarding these Terms, or need further clarification about any specific policy, please contact our legal team at the above address.

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